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Privacy Policy

Last updated: March 6, 2026

Remarkify is built to respect user choice. We only activate optional analytics after you consent, and you can update those preferences whenever you want.

Manage your cookie settings anytime

We remember essential preferences needed to run the service, while analytics remain optional. If your browser sends a Global Privacy Control signal, we keep analytics off by default until you actively enable them.

Introduction

This Privacy Policy explains what information we collect, why we use it, when we rely on optional cookies or similar storage technologies, and how you can manage your choices.

Information we collect

Account information

When you create an account, we collect your email address and authentication details through Firebase Authentication.

reMarkable connection

To deliver content to your device, you provide a reMarkable device token. We store that token securely and encrypt it at rest.

Content you convert

We temporarily process text that you send for conversion so we can generate handwritten strokes and deliver the result to your device. That content is not stored permanently after successful delivery.

Usage and diagnostics

We collect service usage information such as conversion counts, timestamps, device preferences, and operational logs so we can secure the service, prevent abuse, and improve product quality.

Cookie and storage categories

Essential

Always active

Required for authentication, security, fraud prevention, storing your privacy preferences, and keeping the product working correctly.

Analytics

Optional

Used only when you enable them. These signals help us understand feature adoption, measure performance, and improve the user experience.

Your consent preference is stored in local storage and mirrored in a first-party cookie so we can remember your choice consistently across the product.

How we use your information

  • Provide and maintain the Remarkify service
  • Process handwriting conversion requests and deliver results to your reMarkable device
  • Manage your account, subscription, and credit usage
  • Detect abuse, secure the platform, and troubleshoot technical issues
  • Understand product performance and usage trends when optional analytics are enabled
  • Send essential product, billing, or service communications

Data security

We use industry-standard security controls, including HTTPS, secure storage practices, limited internal access, and encryption at rest for sensitive integration tokens.

Third-party services

Firebase Authentication

Used for account sign-in and user management.

Firebase Analytics

Used only when you consent to optional analytics cookies or similar storage technologies.

Stripe

Used for payment processing when you purchase a paid plan.

reMarkable Cloud

Used to deliver converted content to your reMarkable device.

These services process data according to their own terms and privacy notices.

Your rights and choices

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw analytics consent at any time
  • Export your data where applicable
  • Contact us about privacy questions or complaints

You can revisit cookie choices at any time using the cookie settings button across the site or by using the control above on this page.

Data retention

  • Consent preferences: 180 days unless you update them sooner
  • Account data: for as long as your account remains active or as needed to comply with legal obligations
  • Converted content: removed after successful delivery except where temporary retention is required for reliability or abuse prevention
  • Operational logs and usage diagnostics: retained only for the period needed to secure, operate, and improve the service

Children's privacy

Remarkify is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the date above and, when required, ask you to review updated privacy choices.

Contact us

If you have questions about privacy or want to exercise your rights, please contact us through your account settings or our support channels.